The new features in Billets easily make it our best component yet.  You can now:

• Respond to tickets by email - and our smart email parsing works on any server with POP-mail
• Designate which of your custom fields are required, and have the submission form verified with some slick Ajax…
• DELETE tickets via your Billets admin-side control panel
• Allow un-registered users to submit a ticket (and have them automatically logged in afterwards!)
• Enable a Google-Translate plugin for your users to translate text into multiple languages WITHOUT LEAVING YOUR SITE
• Display your Frequently-Used Text WITHIN the ticket-viewing and ticket-creating pages, for quick and easy access
• View tickets via the Billets FRONT-END that are within the category you manage (you can simply click on the link you receive in the email notification!)

Upgrading could not be any simpler.  Our brand-new automatic plugin installer will install ALL the new plugins with a single click — and you don’t even have to uninstall your existing ones! You only have to uninstall the core Billets component.  None of your tickets, categories, fields or configuration settings will be lost.

We’ll upload some videos, tutorials, and screenshots shortly, but why wait? The new version is on the demo servers already!

For all of you subscribers, feel free to download now and ENJOY!

Please let us know what you think!  (and to you few Joomla 1.0 users, we’ll have that upgrade ready soon too!)

Thanks!